{"id":40686,"date":"2018-09-12T18:54:24","date_gmt":"2018-09-12T18:54:24","guid":{"rendered":"https:\/\/www.consilio.com\/resource\/2017-law-department-benchmarking-report\/"},"modified":"2021-04-19T10:01:43","modified_gmt":"2021-04-19T14:01:43","slug":"2017-law-department-benchmarking-report","status":"publish","type":"avada_portfolio","link":"https:\/\/hk.consilio.com\/resource\/2017-law-department-benchmarking-report\/","title":{"rendered":"2017 Law Department Benchmarking Report"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-overflow:visible;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last section-imgheaderbox\" style=\"--awb-bg-image:url(&#039;https:\/\/www.consilio.com\/wp-content\/uploads\/2017\/02\/ldbms_reportheader_v2.png&#039;);--awb-bg-size:cover;--awb-margin-bottom:85px !important;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy fusion-column-has-bg-image\" data-bg-url=\"https:\/\/www.consilio.com\/wp-content\/uploads\/2017\/02\/ldbms_reportheader_v2.png\"><div class=\"fusion-image-element in-legacy-container\" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><img decoding=\"async\" width=\"1170\" height=\"300\" alt=\"2017 Law Department Benchmarking Report, Title, Heading\" title=\"PM.RP0001 &#8211; 2017 LDBS &#8211; HeaderImg\" src=\"https:\/\/www.consilio.com\/wp-content\/uploads\/2018\/09\/PM.RP0001-2017-LDBS-HeaderImg.png\" class=\"img-responsive wp-image-40705\" srcset=\"https:\/\/hk.consilio.com\/wp-content\/uploads\/2018\/09\/PM.RP0001-2017-LDBS-HeaderImg-200x51.png 200w, https:\/\/hk.consilio.com\/wp-content\/uploads\/2018\/09\/PM.RP0001-2017-LDBS-HeaderImg-400x103.png 400w, https:\/\/hk.consilio.com\/wp-content\/uploads\/2018\/09\/PM.RP0001-2017-LDBS-HeaderImg-600x154.png 600w, https:\/\/hk.consilio.com\/wp-content\/uploads\/2018\/09\/PM.RP0001-2017-LDBS-HeaderImg-800x205.png 800w, https:\/\/hk.consilio.com\/wp-content\/uploads\/2018\/09\/PM.RP0001-2017-LDBS-HeaderImg.png 1170w\" sizes=\"(max-width: 1024px) 100vw, 1170px\" \/><\/span><\/div><div class=\"fusion-title title fusion-title-1 fusion-title-text fusion-title-size-one web-hide\"><h1 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:57;line-height:1.21;\">2017 Law Department Benchmarking Report<\/h1><span class=\"awb-title-spacer\"><\/span><div class=\"title-sep-container\"><div class=\"title-sep sep-single sep-solid\" style=\"border-color:#e0dede;\"><\/div><\/div><\/div><div class=\"fusion-title title fusion-title-2 fusion-title-text fusion-title-size-two web-hide\"><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:29;line-height:1.17;\">A Focus on Law Department Operations Performance<\/h2><span class=\"awb-title-spacer\"><\/span><div class=\"title-sep-container\"><div class=\"title-sep sep-single sep-solid\" style=\"border-color:#e0dede;\"><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_3_5 3_5 fusion-three-fifth fusion-column-first\" style=\"--awb-bg-size:cover;width:58.4%; margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-1\"><p>Our 2017 Law Department Benchmarking Survey in association with the Texas General Counsel Forum covered expanded topics, going broader and deeper into many areas affecting law departments today. The survey questions go beyond spend and headcount into areas including:<\/p>\n<ul>\n<li>Organizational Structure and Alignment<\/li>\n<li>Staffing By Practice Area<\/li>\n<li>Firm Usage and Engagement<\/li>\n<li>Alternative Fee Arrangements (AFAs)<\/li>\n<li>Preferred Provider Programs<\/li>\n<li>Resourcing By Tasks<\/li>\n<li>Technology Use<\/li>\n<li>Department Challenges and Initiatives<\/li>\n<\/ul>\n<p>The 158 companies responding to the survey are a wide perspective of the law department market. There was greater participation by small to medium size companies and representation of 11 industry segments.<\/p>\n<h2>Highlights<\/h2>\n<h3>Law Departments Continue to Pursue Strategic Operations Initiatives Amid Budget Constraints<\/h3>\n<p>Consilio\u2019s 2017 Law Department Benchmarking Survey finds that law departments are focused on strategic initiatives to improve operational performance in an environment of increasing demand and budget constraints. As legal budgets have experienced increased pressure for efficiency, many law departments, especially the larger ones, have embraced solutions such as alternative fee arrangements, including fixed fees and volume discounts, preferred provider programs, insourcing, outsourcing and technology. Law departments of all sizes are embracing operations initiatives to seize control of the legal service delivery model and its impact on the enterprise.<\/p>\n<p>When asked to rank the top challenges that law departments will face throughout 2017 and 2018, budget constraints unsurprisingly rose to the top, with 49% of respondents listing them among the top three challenges. Next was data\/information security and privacy at 39%. Increasing and changing regulatory demands, the foremost concern in our 2015 report, remains a major challenge, with more than a third of respondents listing it among the top three.<\/p>\n<p><a href=\"https:\/\/www.consilio.com\/wp-content\/uploads\/2018\/09\/FM0020-LDBS-2018-Survey-Infographic-1.png\"><img decoding=\"async\" class=\"aligncenter size-full wp-image-18479\" src=\"https:\/\/www.consilio.com\/wp-content\/uploads\/2018\/09\/FM0020-LDBS-2018-Survey-Infographic-1.png\" alt=\"\" width=\"2444\" height=\"591\" srcset=\"https:\/\/hk.consilio.com\/wp-content\/uploads\/2018\/09\/FM0020-LDBS-2018-Survey-Infographic-1-200x48.png 200w, https:\/\/hk.consilio.com\/wp-content\/uploads\/2018\/09\/FM0020-LDBS-2018-Survey-Infographic-1-300x73.png 300w, https:\/\/hk.consilio.com\/wp-content\/uploads\/2018\/09\/FM0020-LDBS-2018-Survey-Infographic-1-400x97.png 400w, https:\/\/hk.consilio.com\/wp-content\/uploads\/2018\/09\/FM0020-LDBS-2018-Survey-Infographic-1-600x145.png 600w, https:\/\/hk.consilio.com\/wp-content\/uploads\/2018\/09\/FM0020-LDBS-2018-Survey-Infographic-1-768x186.png 768w, https:\/\/hk.consilio.com\/wp-content\/uploads\/2018\/09\/FM0020-LDBS-2018-Survey-Infographic-1-800x193.png 800w, https:\/\/hk.consilio.com\/wp-content\/uploads\/2018\/09\/FM0020-LDBS-2018-Survey-Infographic-1-1024x248.png 1024w, https:\/\/hk.consilio.com\/wp-content\/uploads\/2018\/09\/FM0020-LDBS-2018-Survey-Infographic-1-1200x290.png 1200w, https:\/\/hk.consilio.com\/wp-content\/uploads\/2018\/09\/FM0020-LDBS-2018-Survey-Infographic-1.png 2444w\" sizes=\"(max-width: 2444px) 100vw, 2444px\" \/><\/a><\/p>\n<h2>Outside Counsel Financial Management<\/h2>\n<p>Almost two-thirds of respondents said they have AFAs in place or plan to implement them in the next two to three years. Flat fees, volume discounts and blended rates are among the most widely adopted AFAs. Fewer law departments are using more resource- and data-dependent techniques such as performance bonuses, although they registered strong interest in adopting them in the future.<\/p>\n<p><a href=\"https:\/\/www.consilio.com\/wp-content\/uploads\/2018\/09\/pp1.png\"><img decoding=\"async\" class=\"aligncenter wp-image-18583 size-full\" src=\"https:\/\/www.consilio.com\/wp-content\/uploads\/2018\/09\/pp1.png\" alt=\"\" width=\"1200\" height=\"286\" srcset=\"https:\/\/hk.consilio.com\/wp-content\/uploads\/2018\/09\/pp1-200x48.png 200w, https:\/\/hk.consilio.com\/wp-content\/uploads\/2018\/09\/pp1-300x72.png 300w, https:\/\/hk.consilio.com\/wp-content\/uploads\/2018\/09\/pp1-400x95.png 400w, https:\/\/hk.consilio.com\/wp-content\/uploads\/2018\/09\/pp1-600x143.png 600w, https:\/\/hk.consilio.com\/wp-content\/uploads\/2018\/09\/pp1-768x183.png 768w, https:\/\/hk.consilio.com\/wp-content\/uploads\/2018\/09\/pp1-800x191.png 800w, https:\/\/hk.consilio.com\/wp-content\/uploads\/2018\/09\/pp1-1024x244.png 1024w, https:\/\/hk.consilio.com\/wp-content\/uploads\/2018\/09\/pp1.png 1200w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/a><\/p>\n<h2>Law Department Technology &amp; Service Providers<\/h2>\n<p>Technology usage is significant with more than 5 technologies being used by more than half the participant respondents: legal hold, board management, entity management, eSignature and matter management. Document management topped the list of technologies planned to be implemented with process automation workflow, contract management, eSignature and GRC policy management following. More than half of respondents say they had developed, or were planning to implement a technology roadmap which is always a good, strategic place to start.<\/p>\n<p>Alternative service providers have made strong inroads into discovery data processing and hosting, document review and technology-assisted review. Almost a quarter of respondents are outsourcing discovery and other tasks offshore or onshore. All companies, no matter the size, reported lower usage of technology assisted review and document review internally. For document review, large companies have utilized alternative service providers more frequently than small and medium size companies whom are still relying on outside counsel for document review.<\/p>\n<p><a href=\"https:\/\/www.consilio.com\/wp-content\/uploads\/2018\/09\/FM0020-LDBS-2018-Survey-Infographic-3.png\"><img decoding=\"async\" class=\"aligncenter size-full wp-image-18477\" src=\"https:\/\/www.consilio.com\/wp-content\/uploads\/2018\/09\/FM0020-LDBS-2018-Survey-Infographic-3.png\" alt=\"\" width=\"2358\" height=\"827\" srcset=\"https:\/\/hk.consilio.com\/wp-content\/uploads\/2018\/09\/FM0020-LDBS-2018-Survey-Infographic-3-200x70.png 200w, https:\/\/hk.consilio.com\/wp-content\/uploads\/2018\/09\/FM0020-LDBS-2018-Survey-Infographic-3-300x105.png 300w, https:\/\/hk.consilio.com\/wp-content\/uploads\/2018\/09\/FM0020-LDBS-2018-Survey-Infographic-3-400x140.png 400w, https:\/\/hk.consilio.com\/wp-content\/uploads\/2018\/09\/FM0020-LDBS-2018-Survey-Infographic-3-600x210.png 600w, https:\/\/hk.consilio.com\/wp-content\/uploads\/2018\/09\/FM0020-LDBS-2018-Survey-Infographic-3-768x269.png 768w, https:\/\/hk.consilio.com\/wp-content\/uploads\/2018\/09\/FM0020-LDBS-2018-Survey-Infographic-3-800x281.png 800w, https:\/\/hk.consilio.com\/wp-content\/uploads\/2018\/09\/FM0020-LDBS-2018-Survey-Infographic-3-1024x359.png 1024w, https:\/\/hk.consilio.com\/wp-content\/uploads\/2018\/09\/FM0020-LDBS-2018-Survey-Infographic-3-1200x421.png 1200w, https:\/\/hk.consilio.com\/wp-content\/uploads\/2018\/09\/FM0020-LDBS-2018-Survey-Infographic-3.png 2358w\" sizes=\"(max-width: 2358px) 100vw, 2358px\" \/><\/a><\/p>\n<p>For more information about the Law Department Benchmarking Performance Series or our solutions to assist law departments on their challenges, contact Robin Snasdell at <a href=\"mailto:rsnasdell@consilio.com\" target=\"_blank\" rel=\"noopener noreferrer\">rsnasdell@consilio.com<\/a>.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_2_5 2_5 fusion-two-fifth fusion-column-last\" style=\"--awb-padding-top:10px;--awb-padding-right:10px;--awb-padding-bottom:10px;--awb-padding-left:10px;--awb-bg-color:#f9f9f9;--awb-bg-color-hover:#f9f9f9;--awb-bg-size:cover;width:37.6%;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><style type='text\/css'>.reading-box-container-1 .element-bottomshadow:before,.reading-box-container-1 .element-bottomshadow:after{opacity:0.7;}<\/style><div class=\"fusion-reading-box-container reading-box-container-1\" style=\"--awb-title-color:#ed8b00;--awb-margin-top:0px;--awb-margin-bottom:84px;\"><div class=\"reading-box\" style=\"background-color:#f6f6f6;border-width:1px;border-color:#f6f6f6;border-top-width:3px;border-top-color:var(--primary_color);border-style:solid;\"><h2>Request the Full Report<\/h2><div class=\"reading-box-additional fusion-reading-box-additional\"><script src=\"\/\/app-ab15.marketo.com\/js\/forms2\/js\/forms2.min.js\"><\/script><\/p>\n<form id=\"mktoForm_1117\"><\/form>\n<p><script>MktoForms2.loadForm(\"\/\/app-ab15.marketo.com\", \"912-DCF-714\", 1117);<\/script><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":40693,"menu_order":0,"template":"","format":"standard","meta":{"footnotes":""},"portfolio_category":[2234,2246,2364,2274],"portfolio_skills":[2674],"portfolio_tags":[2550,2502,2534,2622,2631,2653],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.6 (Yoast SEO v22.6) - 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